I went to many stores and they had not a glass for the size of my tablet it piss me off more, finally I bought a cover to avoid the screen get more scratches. I messaged the seller to tell him how I got my tablet and he told me that the tablet has a film installed from factory. That gave me some hope so I checked it out and tried to rip the corners with my nails to take off the film but It doesn't work, there was not any film!!!!!
I messaged them again explaining it and saying to them the screen just has a sticker which says "Do not remove". They told me that sticker is from the protector film and I asked me to try again. I took my tablet ready to get disappointed one more time, and I ripped it hard... guess what????
I GOT THE FILM! the screen is not damaged, it is the film which has scratches!!!! hurra!!!!
Ya I felt a little dumb because took me 1 week to see the stupid protector film but happy because the tablet is fine!